Privacy Policy
Simple Hosting Solutions stores personal and financial details of our clients. We do so in full compliance with The Data Protection Act, 1998 as governed by UK law.
SimpleHostingSolutions.co.uk (TM) (herein referred to as "SHS") has the following Privacy Policy with respect to information gathered on Web pages hosted by SHS ("Service Pages"). Such information is received by both SHS and the owner of the Web site through which you may have requested SHS services (the "Client"). You should contact the Client to determine the privacy policy, if any, that applies to the Client's collection and use of such information. However, in no event shall SHS be liable for the Client's use or disclosure of such information.
The terms "we" and "us" refer to SHS comprising services at www.SolarHost.co.uk*, www.solarhost.co.uk* and www.simplehostingsolutons.co.uk*.
The Information We Collect
This notice applies to all information collected on the SHS Web site or submitted to SHS at any time through any Service Pages.
Personally Identifiable Information - When visiting SHS's or any Client's Web site and signing up for or using SHS services through any Service Page, you may choose to supply SHS with information that identifies you personally. For End-Users, this information may include your name and contact information, gender, birth date, shipping and billing information, behaviour patterns, purchase history, and other information. For Clients, this information may include the Client's name and contact information, the Client's Web site information (name, URL, visitors per day, page views per month, description, categorization), payment method (but not payment details), and user comments. We also collect prospect information from our End-Users, which may include name and contact information of individual's) you think would be interested in our services.
Aggregate Information — We collect non-identifying and aggregate information to better design our Web site and services, and share the aggregate data with advertisers and other third parties.
Each of SHS's Clients has access to information specific only to that Client's site(s). Each Client will determine what it will do with the collected information; however, each Client has individually agreed to abide by this Privacy Policy and the SHS End-User Agreement.
Collection of Personal Information from Children under Thirteen
SHS does not allow children known to be under the age of thirteen (13) to register for our services. We may momentarily capture personally identifiable information for purposes of determining whether a user is over the age of thirteen (13) and thus qualifies to use our services. Where the user is under the age of thirteen (13), such information is automatically deleted.
The Way We Use Information
We use the information you provide about yourself or others to complete the transaction for which the information is intended. Such transactions may include: administering a service, such as email, search, advertising sales, ecommerce; completing an order; shipping a product; replying to support requests; or contacting you if you have granted us permission to do so. Except as provided in this Privacy Policy and the User Agreement, we do not share this information with outside parties without your permission except to the extent that is necessary to administer the services we offer our Clients and End-Users or to comply in responding to subpoenas, court orders or other legal proceedings.
In order to provide domain name registration services your information, including name, company name, address, telephone number and email address will be shared with the relevant registry service. Such information may then be retrievable via the public WhoIs service. This is inline with the terms and conditions of the relevant registry body.
Simple Hosting Solutions uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time Simple Hosting Solutions asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted. Any personal details we retain will be stored securely on our servers HOWEVER we will not store ANY of your personal financial details (including credit card details).
From time to time, we also use the information you provide about yourself or others to inform you of additions or improvements to the SHS services as well as conduct member surveys in order to improve our services. These communications will only be sent to the administrative account.
We may also use personally identifiable End-User information to provide targeted content and commerce opportunities to End-Users based on their demographic and behavioural information.
Finally, we never use or share the personally identifiable information provided to us online in ways or for reasons unrelated to the ones described above without also providing an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online.
We use SSL-128Mb (Secure Socket Layer) encryption to secure personal identification. In addition, personnel who have access to our database are trained to maintain and secure all information.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your information.
Customers of SHS are able to view, remove and amend all data held, at any time, by logging in to their customer portal or by contacting us with such a request.
How to Contact Us
If you have any questions, concerns or just want to chat - please contact us via the support desk*.
Email, and Search Specific Terms and Conditions
SHS considers email transmitted via our service to be private correspondence between the sender and recipient. Therefore, we will not monitor, edit or disclose the contents of your private communications.
content posted to public community areas is publicly available, and SHS reserves the right to remove any publicly posted content that it deems to be objectionable.
Advertising Sales Specific Terms and Conditions
We use third-party advertising companies to serve our ads on some of our Web site. These third-party advertising companies employ cookie and 1x1 pixel . gifs or web beacons to measure and improve the effectiveness of ads for their clients. To do so, these companies may use anonymous information about your visits to our website and other websites. This information can include: date/time of banner ad shown, the banner ad that was shown, their cookie, the IP address. This information can also be used for online preference marketing purposes. This does not apply to websites hosted by our users, only on corporate sites.
Our Sister Brands and Companies
These terms and agreements apply to all of our sister brands, and copies can be found on each of the websites owned and managed by SHS.
If you want to prevent a third-party advertiser from collecting data, we suggest you set your browser's security level to high, or employ a firewall to prevent such data transfer.
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